On the 17th i received the application the way in which it was given, i then went down to the Doras center with Lauren to test it out on the users.
We began by setting up the app on the computer as it was not finished on the phone of yet, then tony asked us who we would want to test it on and i stated that anyone someone who is out spoken and doesnt mind speaking there mind but in general any one of the students down at doras.
The way in which i tested the app was by using the couching method to begin with i told the user that they were to be honest and ask questions when they wanted to, Lauren pretended to be there trusted person for this user testing i did want it to be Tony but he was busy doing the fetac work with the students.
Firstly i showed the client the tutorial i did this to see if the tutorial did the job which it is meant to, which is to give a step by step guide on how to set up the app and use it.
Once the tutorial was finished i then just let them go through the app with Lauren and i recorded them using an audio recording device which i rented off Leo.
Once they were completed doing the tutorial i then asked them a series of questions, the reason which i asked the questions instead of only letting them ask questions is because of the way in which they react to asking questions they just want to have an easy life and dont draw it upon themselves to ask things so i wanted them to feel like they could say what they want whether it was bad or good.
These were the questions which i asked:
Q1 - WHAT DO YOU THINK OF THE APP?
Q2 - ON A SCALE OF 1 - 5, 1 BEING VERY EASY, 2 EASY, 3 OK, 4 HARD AND 5 VERY HARD WHICH WOULD YOU RATE OUR APP? AND WHY?
Q3 - IF THIS WAS YOUR APP IS THERE ANY CHANGES YOU WOULD MAKE? AND WHY?
Q4 - WOULD YOU USE THIS APP IF IT WAS ON YOUR PHONE?
Q5 - DID THE TUTORIAL YOU WATCHED BEFOREHAND HELP YOU AND MAKE IT EASIER TO SET UP THE APP?
The results which i got are all audio recorded and what i found out is that the users find the app easy to use as all of them said it was a scale 1 of hardness. The passwords were not complete so i reported back to lauren and alan and told them that the user testing for the passwords could not be done as they were not working in the app. The character design and interface which Christine had done was a big positive in the testing as the users loved the design and it attracted them to the app.
I found the final user testing hard to do efficiently because th actual app was not complete but what was given to me had very positive feedback, but i do feel like if the app was user tested on the phone it would of been more effective.
Stephanie Botrel
